PinPoint Building & Pest Inspections Perth

10,000+

Inspections Completed

Cert III

Pest Management

24-48

Hour Report Turnaround

5.0

Google Rating (210+ Reviews)

60-Day Money-Back Guarantee

On the accuracy of every building inspection report

Our money-back guarantee covers the accuracy of the inspection report. If you believe our report missed or incorrectly assessed a defect that was visible and accessible at the time of inspection, you’re covered. Every inspection is carried out in accordance with AS 4349.1 (building) and AS 4349.3 (timber pest), and every report is compiled using Home Inspector Pro, detailed and photo-documented.

Rare in this trade

A guarantee most inspectors won’t put in writing

Plenty of inspection companies talk about standing behind their work. Few will put a refund in writing against the accuracy of the report. We do, and the terms are on this page, not buried in fine print.

0481 575 747

60 days, not 6Make your claim any time within 60 days of your inspection. No shrinking window.
Full refund, not a discountIf we can’t resolve it to your satisfaction, you get the whole amount back, not a credit toward your next booking.
Scoped to what AS 4349.1 coversThe guarantee applies to a defect that was visible and accessible at the time of inspection, the same scope every building inspection is carried out to.
A real conversation firstCall, text or email us and tell us what you think we missed. We review it with you before anything else happens.

How to Make a Claim

Contact Us

Call us on 0481 575 747 or email bookings@ppiproperty.com.au within 60 days of your inspection.

Tell Us What Happened

Let us know which part of the report you believe is inaccurate. We’ll review it.

Full Refund

If we can’t resolve the issue to your satisfaction, you get a full refund. No questions asked.

Why We Offer This Guarantee

We’ve completed over 10,000 inspections across our expert team and maintain a 5.0-star Google rating with 210+ reviews. Our lead inspector, Sky, brings over 20 years in the construction industry, Cert III Pest Management, and a WA Dept of Health pest management licence. See the full list of what’s held on our certifications and insurance page.

Beyond the Guarantee

What Every Client Gets

Free Debrief Call

Every inspection includes a free post-inspection phone call where we walk you through the findings in plain English.

Ongoing Advice

We’re available for follow-up questions and advice after your inspection. You’re not on your own once the report lands.

Follow-Up Inspections

Want a fresh look at a specific area after the report lands? Follow-up inspections are available at an additional cost.

Trust & Compliance

Backed by Qualifications, Not Just Promises

Money-Back Guarantee

Full refund within 60 days if you’re not satisfied with report accuracy

AS 4349 Compliant

Building inspections (AS 4349.1) and timber pest inspections (AS 4349.3)

Fully Insured

Public liability and professional indemnity insurance for your protection

Licensed & Qualified

Cert III Pest Management, WA Dept of Health licence. See the full list on our certifications page.

FAQ

Guarantee FAQ

What does the money-back guarantee actually cover?

It covers the accuracy of your building inspection report. If you believe we missed or incorrectly assessed a defect that was visible and accessible at the time of the inspection, you’re covered for a full refund.

How long do I have to make a claim?

Sixty days from the date of your inspection.

How do I make a claim?

Call us on 0481 575 747 or email bookings@ppiproperty.com.au and tell us which part of the report you believe is inaccurate. We review it with you, and if we can’t resolve it to your satisfaction, you get a full refund.

Does the guarantee cover timber pest inspections as well?

The money-back guarantee applies to the accuracy of building inspection reports. If you have a concern about a timber pest finding, call us and we’ll talk it through the same way.

Can I get a follow-up inspection?

Yes. Follow-up inspections are available at an additional cost if you want a fresh look at a specific area after the report has landed.

What if a defect wasn’t visible or accessible on the day?

A building inspection reports on what is visible and accessible at the time. It doesn’t open walls or diagnose hidden systems, so the guarantee is scoped the same way: it covers what should have been picked up given what was there to see.

Ready to Buy With Confidence?

5-star rated building and pest inspections across Perth. Book now - report in your inbox within 24-48 hours.

Call 0481 575 747

Money-back guarantee within 60 days · No obligation quote

Our Promise

Money-Back Guarantee

60-Day Money-Back Guarantee

A guarantee most inspectors won’t put in writing

How to Make a Claim

Contact Us

Tell Us What Happened

Full Refund

Why We Offer This Guarantee

Your Protection

Questions?

What Every Client Gets

Free Debrief Call

Ongoing Advice

Follow-Up Inspections

Backed by Qualifications, Not Just Promises

Money-Back Guarantee

AS 4349 Compliant

Fully Insured

Licensed & Qualified

Guarantee FAQ

What does the money-back guarantee actually cover?

How long do I have to make a claim?

How do I make a claim?

Does the guarantee cover timber pest inspections as well?

Can I get a follow-up inspection?

What if a defect wasn’t visible or accessible on the day?

Ready to Buy With Confidence?

Your Details